Afzal Lokhandwala Champions Club (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you visit our website, sign up for our services, or interact with our platform.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name
- Email address
- Phone number
- Residential address
- Date of birth
- Nationality
- Payment details (processed via secure third-party gateways)
b. Usage Data
- IP address
- Browser type
- Time zone
- Pages visited
- Device information
c. Communications
- Emails or messages you send to us
- Customer support chats and call recordings (for quality assurance)
2. How We Use Your Information
We use your data to:
- Provide access to our trading programs and membership platforms
- Process payments securely
- Send important updates and notifications
- Offer customer support
- Analyze website usage to improve performance and services
- Comply with legal and regulatory obligations in the UAE and other jurisdictions
3. Data Sharing and Disclosure
We do not sell your personal data.
We may share your information only with:
- Payment processors (e.g., Stripe, Razorpay, or local UAE gateways)
- Technology partners (for hosting, email, and CRM)
- Regulatory authorities, if required by law
- Third-party analytics tools, only for performance optimization
All third-party partners are contractually bound to maintain data confidentiality.
4. Data Retention
We retain your personal data only as long as necessary to:
- Fulfill the purposes stated above
- Meet legal and regulatory requirements
- Resolve disputes or enforce our agreements
You can request deletion of your data anytime unless retention is required by law.
5. Data Security
We implement industry-standard security measures, including:
- SSL encryption
- Access controls and authentication
- Regular security audits
- Secure hosting in compliance with UAE regulations
However, no system is 100% secure. By using our services, you acknowledge this risk.
6. Your Rights
As a user, you have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent to use (where applicable)
- File a complaint with the relevant data protection authority in the UAE
To exercise any of the above rights, email us at: help@afzallokhandwala.com
7. Cookies & Tracking
Our website may use cookies and similar technologies for:
- Website functionality
- Usage analytics
- Personalization
You can control cookie settings through your browser.
8. International Transfers
If your data is transferred outside the UAE, we ensure it is done with adequate safeguards in accordance with applicable privacy laws.
9. Children’s Privacy
Our services are intended for adults aged 18 and above. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Effective Date” updated accordingly.
11. Contact Us
If you have any questions or concerns regarding this policy, please contact:
Afzal Lokhandwala Champions Club (ALCC)
Dubai, United Arab Emirates
📧 Email: help@afzallokhandwala.com